What's Behind This 5-Star Testimonial?
"Excellent contact—never have to wait before the manager gets back to me, either by email or a call. She is efficient, understanding, and very helpful in all sorts of thoughtful ways. My mother has also praised the care she has received. The nurse not only takes care of physical needs but also provides companionship."
– A.C. (Daughter of Client)
Case Study: Weekly Clinical Nurse Visits for Alina's 102-Year-Old Mother
Context and Client Needs
Alina lives in Kent, while her 102-year-old mother remains in her London home most weekdays. Although Alina's mother travels to Kent on weekends to stay with her daughter, Alina sought extra peace of mind for the days they are apart. We began providing weekly clinical nurse visits—an arrangement that Alina finds reassuring, as it ensures her mother is regularly checked on by a healthcare professional.
Initial Wound Care
When we first met Alina's mother, she required wound care for an ulcer on her leg. Our assigned Registered Nurse, Ingrid, visited weekly to dress and monitor the wound. After the ulcer healed, Alina and our team agreed it would be beneficial to continue these visits because:
- Rapport and Companionship: Ingrid and Alina's mother had developed a "fantastic rapport," making the nurse's presence both comforting and practical.
- Early Health Monitoring: Ongoing check-ups mean any new concerns or decline in health can be spotted quickly and addressed before they worsen.
Ongoing Support and Oversight
Alina's mother does have a live-in carer who assists with personal care and daily tasks. However, our weekly clinical nurse appointment adds another layer of specialised support:
- Medication Management: Ingrid oversees any prescriptions and liaises with the local pharmacist if needed.
- Equipment Requests: She orders medical supplies or equipment necessary for Alina's mother's comfort and safety at home.
- Health Check-Ins: Beyond the ulcer treatment, Ingrid now keeps a careful watch for any subtle changes in mobility or overall health.
Regular Communication
As Director of Home Services, it is my responsibility to keep Alina updated on her mother's status. We speak by phone or exchange emails, sharing any relevant medical observations or concerns. This close communication reassures Alina that her mother is receiving professional attention in her absence.
Positive Impact on Daily Life
The result of these continued visits has been markedly positive:
- Reassurance for Alina: Knowing a nurse is checking in on her mother each week alleviates worry, especially when she cannot be in London herself.
- Physical and Emotional Well-Being: Alina's mother benefits from both the clinical oversight and the companionship that comes with it.
- Smooth Coordination: Ingrid's involvement means any clinical or logistical needs—such as medication queries—are handled promptly and effectively.
Conclusion
This weekly clinical nurse visit arrangement has proved invaluable for Alina, her mother, and their overall peace of mind. While a live-in carer manages daily routines, Ingrid's professional oversight ensures that any potential health issues are spotted early, and that Alina stays well-informed. In the end, it's a perfect combination of companionship, clinical support, and reassurance—all contributing to a higher quality of life for a remarkable 102-year-old.
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