Understanding Behaviour Guide

Learn to recognize that behaviour is a form of communication and develop compassionate, effective responses to common behaviours encountered in dementia care.

Core Principles of Behaviour Analysis

Behaviour is Communication

  • All behaviour has meaning
  • Look beyond the action to understand the message
  • Consider what needs might be expressed

Person-First Approach

  • Focus on the person, not the behaviour
  • Consider the individual's history and preferences
  • Recognize that behaviours are not deliberately difficult

Environmental Factors

  • Assess how the environment might contribute
  • Consider triggers that may prompt certain behaviours
  • Adapt surroundings to support needs

Behaviour Analysis

Agitation and Restlessness

Pacing, fidgeting, or appearing anxious and unable to settle

Possible Causes

  • Physical discomfort or pain
  • Medication side effects
  • Overstimulation from noise or activity
  • Unmet needs (hunger, thirst, toileting)
  • Feeling lost or insecure

Select Your Approach

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Practical Tips for Responding to Behaviours

Do

  • Look for patterns in when behaviours occur
  • Consider physical causes first (pain, hunger, etc.)
  • Respond with calm, reassuring communication
  • Adapt the environment to reduce triggers
  • Use validation rather than correcting or arguing
  • Document behaviours to identify patterns

Don't

  • Take behaviours personally or as intentional
  • Argue or try to use logic to correct
  • Rush or force compliance with care
  • Use restraint or punishment for behaviours
  • Label the person as "difficult" or "problematic"
  • Overmedicate to manage behaviours without trying other approaches first